Privacy Policy

1. Who This Policy Applies To

HoriznFlow ("HoriznFlow," "we," "us," or "our") is a technology consulting company providing services such as technology consulting, custom software development, business process automation, artificial intelligence solutions, system integrations, and digital transformation consulting. We work primarily with businesses (B2B). This policy covers the personal and business information we handle through our website and in the course of communicating with prospective and existing clients. Our website is an informational and contact platform — it has no public user accounts, marketplace, advertising, or user-generated public content.

2. Information We Collect

We collect only the information we need to understand your needs and deliver our services. Depending on how you interact with us, this may include:

• Your name and job title
• Your company or organization name
• Business email address and phone number
• Project details and requirements submitted through our contact or inquiry forms
• Information you voluntarily share during calls, meetings, or correspondence
• Feedback you provide after a project is completed
• Technical and usage data such as browser type, IP address, device information, and the pages you visit on our website

You may also choose to provide additional information beyond what we request. Any such details are handled under this same policy.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to inquiries and requests
• Prepare proposals and estimates
• Plan, manage, and deliver projects
• Communicate with clients throughout an engagement
• Provide the services you request
• Maintain, improve, and secure our website
• Improve the quality of our services
• Conduct internal analytics and reporting
• Protect against fraud, misuse, and security threats
• Comply with applicable legal and regulatory obligations

We do not sell your personal information, and we do not use it for third-party advertising.

4. Cookies and Website Analytics

Like most websites, ours uses cookies and similar technologies to function properly, remember your preferences, and understand how visitors use our pages. We may use analytics tools to gather aggregated, statistical information — such as which pages are most visited and general traffic patterns — so we can improve the experience. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

5. Third-Party Service Providers

To operate our business and website, we rely on reputable third-party providers for services such as website hosting, cloud infrastructure, email, analytics, scheduling, project management, and form processing. These providers may process certain information on our behalf, and only to the extent necessary to perform their function. We select providers we consider trustworthy and expect them to protect your information in a manner consistent with this policy. The specific providers we use may change over time as our tools and needs evolve.

6. Data Security

We implement reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. While we take security seriously and work to keep your information safe, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy — including delivering our services, maintaining client relationships, meeting our contractual obligations, and complying with legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Your Rights and Choices

You have control over the information you share with us. Depending on your location and applicable law, you may request to:

• Access the personal information we hold about you
• Correct or update inaccurate or incomplete information
• Request deletion of your information where applicable
• Ask questions about how your information is processed

To make a request, contact us at team@horiznflow.com. We may need to verify your identity before acting on a request, and we will respond within a reasonable timeframe in accordance with applicable law.

9. International Data Processing

HoriznFlow works with clients and partners located in different countries. As a result, your information may be processed, stored, or accessed in jurisdictions other than your own. Wherever your information is handled, we take steps to ensure it is treated in accordance with this policy and applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the "Last updated" date at the top of this page, and the current version will always be available on our website. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at team@horiznflow.com. We will be glad to help.